Bernard builds AI employees for home and commercial appliance servicers. They work across phone, text, email, warranty feeds, and existing systems to manage customer…
Bernard builds AI employees for home and commercial appliance servicers. They work across phone, text, email, warranty feeds, and existing systems to manage customer communication, scheduling, and dispatch, carrying each job through diagnosis, parts preparation, technician handoff, and follow-up.
From the launch
Bernard is the AI-powered front office, triage, and parts procurement agent built for appliance repair businesses. Bernard answers every call, captures symptoms, pre-diagnoses jobs, identifies the right parts, and gives technicians a complete game plan before the truck rolls. Improve first-time fix rates, reduce second trips, and scale your operation with one connected workflow. Bernard: YC Summer 2026: Bernard: AI front and back office for appliance repair companies